IT Training

Learning and Development Manager

Chartered Society of Physiotherapy 

“I have worked with Helen since 2005 as project consultant and IT trainer at the Chartered Society of Physiotherapy (CSP). Over the last two decades, she has delivered IT training as well as training specially designed for our organisation such as Membership database and train the trainer sessions with staff. Helen uses a range of delivery approaches as relevant to participants' needs and is very able to adapt training as it happens, picking up on what is coming from the group. 

She has a very good understanding of who we are, what we do and how we work as an organisation and all training activities were carried out to a high standard, relating very much to the CSP environment and current issues we are dealing with. 

Helen has an effective and friendly delivery style which is both popular with the participants and with me as Learning and Development Manager who is working with her on a regular basis. What amazes me is her commitment to delivering quality training in a very consistent and professional way throughout the years. Her work and advice on designing, project planning, writing customised manuals has been very valuable to me and the CSP. The reason, I never had to look for another IT training provider since I met her.

Treasurer and Board Member at London Community Land Trust

Theresa was a client of Helen’s

I have worked with Helen Finney for a number of years and she is an exceptional trainer. She has a natural ability to convey training material in an easily digestible way and to give confidence to even the most nervous participants without dumbing down for the rest of the audience. Helen's training manuals are clearly written and very user friendly and support her on- site training sessions.

Delivering results that make a difference

Ian worked with Helen in different groups

The challenge: to turn a user guide for a complex new internal BBC system into an on-line bite-sized self-help training course to reduce the high number of user queries. The outcome: this exercise created 35 short videos (typically 1-2 minutes each) aimed at 1000's of end users across the BBC. After a successful launch of the new training material the system support team saw a dramatic fall in the number of calls. So, a very positive outcome! Helen expertly guided us through the course construction process, she was infinitely patient & flexible with us all and produced fantastic, easy to follow, training material. Thanks to Helen’s skills and experience this quite large piece of work was made much much easier and she made it feel less daunting and a

Online Production Manager at ICE

Helen worked with Richard in the same group

Helen is one of the best IT Trainers I have come across and in my line of work and time in the business that is quite a few. She can not only conduct a training session with a large live audience but can totally multi-task and control an integrated and parallel online audience at the same time. Always professional, totally engaging and reliable to deliver top results

as a result of all of this I would highly recommend her.

HR Manager at Brighton University

Jane was a client of Helen’s

Helen is a really excellent trainer. She is always completely up to date and manages to make complex ICT topics both interesting and accessible. In addition, she is extremely personable and has always been very popular with our staff for the training she provides. She is flexible, reliable and trustworthy in all matters. I have no hesitation in recommending Helen.